Simply amazing. I wasn't certain hearing aids were for me as they are considered an "old-people" device. I am pleasantly surprised, and can't imagine how I got by so long without them. Good customer service after the sale, and very attentive to any questions or concerns I can throw their way. Take my advice as a stubborn man; If your wife tells you to go get your hearing tested, don't wait 5 years like I did.Jim Haden, on Google
Jean Duran & her Frontline Specialist, Debra are AWESOME! Their customer care (service) is exceptional, the level of comfort that they brought to the atmosphere for me that helped me in an epic way to finally “accept” that I can’t hear & will wear the aides. I do so now with confidence. Not embarrassed no longer. I’m 47 & got my 1st pair of hearing aides when I was 10/11 yrs old. I’d fight rather than let anyone see with them up till I was 17. Then I just never put them in again till Jean Duran. Thanx so much ladies. The continued care that I receive with cleaning & maintance is great too!!!SHANNON POTTS, on Google
The Doctor and staff at Sound Design were so amazing!! I was really nervous and they put my mind at ease she explained everything she was doing and when the test was done she explained all my results in a way I would understand. She was also very clear about what insurance covers and doesn't cover as well as what options I had for the hearing aids I could pick from. I really learned alot today and they were very nice!!! I'm not going anywhere else.Darcie Byrne, on Google
Very knowledgeable about their work! Very friendly & personable. Always spends time answer all my questions & making sure I understand. I can always call with questions.Vicky Adolphson, on Google
